Introduction

Mast Farm Service (‘we’, ‘us’, or ‘our’) values your privacy and is committed to protecting your personal information. This privacy policy outlines how we collect, use, disclose and protect your data when you receive text messages from us. By using Mast’s services, including signing up for text message communications, you expressly consent to collecting, using, and sharing your personal information as outlined in our Privacy Policy. You acknowledge that you have read, understood, and agreed to our Privacy Policy, including the terms related to data collection, communication, and security. You further consent to receiving text messages from Mast, including transactional and promotional messages. You may opt out of receiving promotional messages at any time by following the opt-out instructions provided in the messages. Your continued use of our services constitutes your ongoing consent to these terms.

 

Data Collection

Mast collects personal information from you when you interact with our services, including when you sign up, make purchases, or communicate with us via text messages. The types of information we collect may include your name, contact details, payment information, and any other information you voluntarily provide. We use this information to provide, maintain, and improve our services, process transactions, communicate with you, and comply with legal obligations. Your information may be shared with trusted third-party service providers solely for the purpose of operating our business and fulfilling our commitments to you. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You have the right to access, correct, or delete your personal information at any time, and we are committed to handling your data in a secure and transparent manner.

 

Use of Data

We use your personal data for the following purposes:

• Service Delivery: To send and receive messages

• Customer Support: To assist you with any issues or inquiries.

• Marketing: To send promotional messages, with your consent.

 

Your Rights

You have the following rights regarding your personal data:

• Access: To request a copy of your data.

• Correction: To update or correct your data.

• Deletion: To request the deletion of your data.

• Objection: To object to the processing of your data.

• Opting Out: You may choose to stop receiving promotional text messages from Mast at any time. To opt out, simply reply to any text message you receive from us with the word ‘STOP’ or ‘UNSUBSCRIBE.’ Once we receive your opt-out request, we will promptly remove your number from our promotional messaging list. Please note that opting out of promotional messages will not affect your ability to receive important service-related communications.

 

Subscribing

By subscribing to Mast’s text messaging service, you agree to receive informational messages related to your order status. You can expect to receive up to 5 messages a week. Message and data rates may apply. You can opt out of receiving these messages at any time by following the instructions provided in each message. Mast is not responsible for any delays, failures in delivery, or any other issues related to the transmission or receipt of text messages. Delivery of text messages is subject to effective transmission by your mobile carrier and is not guaranteed by Mast. By subscribing to our SMS services, you acknowledge and agree that Mast will not be liable for any damages, losses, or injuries arising from or related to the use or failure to receive any text messages, including but not limited to, delays, non-delivery, or technical issues. Your use of our SMS services is at your own risk, and we provide our services on an ‘as-is’ basis without any warranties of any kind, express or implied.

 

Data Protection

Mast is committed to protecting the security of your personal information. We implement industry standard security measures to safeguard your data against unauthorized access, use, or disclosure. However, it is also your responsibility to protect the confidentiality of your account information, and any passwords associated with your use of our services.
You agree to notify Mast immediately of any unauthorized use of your account or any other security breach. Mast will not be liable for any loss or damage arising from your failure to protect your account or personal information adequately. By using our services, you acknowledge and accept that no data transmission over the Internet or mobile networks can be guaranteed to be 100% secure, and therefore, you use our services at your own risk.
Mast is committed to upholding the highest standards of privacy for all personal information collected through our text messaging services. We do not sell, rent, distribute, or trade your personal data to third parties without your explicit consent unless legally required to do so. Any information shared with third parties is exclusively for the purpose of delivering our services to you. We assure you that your data will never be shared with third parties for marketing purposes.

 

Privacy Policy Changes

Mast may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this policy. In the event of significant changes, we will provide a more prominent notice, such as sending an email notification or displaying a notice on our website. By continuing to use our services after these changes, you agree to the revised Privacy Policy. We encourage you to periodically review this policy for the latest information on our privacy practices. If you have any questions or concerns about this privacy policy, please contact us.